Selasa, 05 Januari 2010

king of costumer

Remember, customer is Breathing life Carry On Business you !



Entrepreneurs main requirement from a pelangga is clear and really must which is omzet and Profit!. That thing is acquired indeed from customer activity that buys and pay berbgai resulting product or is on the market entrepreneur so bear profit margin. Expected other thing entrepreneur from its customer is customer it makes a abode consistence for loyal or faithful even buy its product continually deep all happening business dynamics. To get customer loyalty will continually become you strategics partner in berusahan there is a few things which needs you to understand interrupt me a wirausaha:

First, You shall understand really sooth customer savvy. In wirausaha's world literature , terminology “ Customer ” is paraphrased as two savvies which is in extensive mean and deep mean constricts. In extensive mean , diartikan's customer all party that have work relation by carries on business us, or all bound up party deep production process as; supplier is raw material, penyandang lents fund (corporate owner, creditor, investor, banking, etc.) , distributor / marketer agent / dealer, as bridge or that intermediate arriving product to be put hand out “ end user ”, employs and others that engage in production process, competitors / competitor, and product buyer / service (consumer, end user). In narrow mean , customer constitutes product buyer / service, without takes into account if often, rarely or just as once just buy product / our service. This was called also substantive customer . Customer under this heading also disebut divides everybody or foster party attention or is alive to product / our service or just “ a only inquiring ” only. This was called also potential customer .

Then, How treats customer?, Our Hampirsemua realise word this the magic of electronics “ Customer is Reigning!”. Its mean in service king is not only by platitude and sheer politeness, but word and behaviour speech and advisability in ministering needs too be noticed. Other thing that must been understood entrepreneur is negative's prohibition and action that may not be done to its king as fib, take in, blackjack that done by mere to get momentary gain. King also may not treat hard ala and crude or at ignorant with unaware offish attitude to a variety complain or complaint in gets dengannnya's business deals. Last that momentously and mendasar is accomplish “ Rights Reigning “ deep get prima services (service excellence ), getting clear and fledged information about firm and you product. Method main in mengahadapi kedaultan this consumer actually is very simple which is lay in intention, good faith, sincerity, and your seriousness to ever be want to give that terbaik.

Why all Man Shall be serviced as Customer? . Indeed, since we face deep man each business activity aspect and all production line.. For example our attempt sees strategics role their each.
1. Supplier, without raw material which mereke gives haven't of course poduk /'s performance and quality jasa
one that resultant will as good as and as smooth as currently.
2. Penyandang lents fund, unaided / unsecured their fund indeed business plan sort
we will wretched.
3. Distributor / Agent / Dealer , their service is huge in make our product is known,
hankered, bought and to be enjoyed by millions consumers.
4. Employ, One excitement it your education and ability in get production or
effort management, without employ support at all lini, blue moon you product can come into the world and
lie and last at market. In consequence treats they manusiawi's ala and
sesuai fitrahnya.
5. Competitor, competitor can also wherewith positive to you effort continuity. Without performance
they are sinister you effort continuity, you reducing will be motivated for
ever be get to innovate creative ala and giving that terbaiak in mengembangkan or
keeping position in market chessboard. Make that competitor trigger and pemacu
your adrenalin is to win business emulation!
6. Buyer / consumer, since they are reigning, need to be given by attention heaving full in
ministering aspect. Although it is still come under potential buyer and haven't have given a damn buys
or energy buys even if, but image first finds you will build image for
as substantive customer.

Build Image ! . Image is picture that given by other party or customer to kesan that be gotten while first visits or meet by you. Really besides we expect to usufruct sell and gain from our customer also actually need badly positive image at wink customer. If it has been gotten, therefore usually alae previous customer unsalaried will do promotion from mouth to mouth free ala goes to on prospective another customer so too sebaliknya.A

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